Web Conferencing: How to identify your Web Conferencing needs
When beginning the search for a Web
conferencing solution, it is important to screen a number of
vendors. Visit their website, review live demos, seek client testimonials and,
most important, ask questions.
Before taking these
steps, be sure to set your objectives, note the features that you require and
estimate your monthly budget. Once this is established, be prepared to spend
time gathering information from each vendor being considered and attending live
demos.
Here are a few basic
areas that should be addressed before talking to vendors:
1. How many participants
do you anticipate attending your online meetings or events?
2. Will the number of
participants remain consistent from meeting to meeting or will the number change?
3. How many meeting will
be conducted each week, month or quarter? Will usage fluctuate depending on the time of
year?
4. What type of content will be presented (Power Point slides, software applications,
web-based applications, documents, or spreadsheets)?
5. What degree of
interactivity to you require (Q&A, polling/voting, application sharing,
text chatting, live video,
file sharing, etc.)?
6. How much support do you
need before, during and after your meeting (remember, the degree of customer
service offered varies greatly from vendor to vendor)?
7. What is your monthly
budget?
8. Are there any special
security requirements?
9. Are your attendees
accessing your meeting behind corporate firewalls?
10. What types of
operating systems do you need the service to support?
Once you’ve answered these questions
and determined your requirements, it's time to choose a vendor.
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