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February 24th, 2016
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Adobe Connect Licensing Options Explained in Plain English

 

Adob ConnectAdobe Connect is the most, feature rich, secure and user friendly web conferencing or webinar technology on the market according to industry analysts such as PC Magazine and Gartner.  However, Adobe Connect pricing (or licensing) is probably near the top, if not at the top, of the list of complicated things to figure out. It is often either not properly explained or not properly understood and customers can get left with deployments that either don’t meet or grossly exceed their needs as a result. This post is intended to help explain what all of the different licensing options are (how they work, limitations, advantages, etc.) but will not discuss pricing. If you are interested in pricing, feel free to contact us through our Adobe Connect pricing page.

One thing to note is that Adobe does not sell Connect directly.  It is only sold through partners.  Adobe sets the retail pricing, so therefore, the price does not vary among partners.  So choose a partner that is responsive, knowledgeable and provides the best training and customer support.

Adobe Connect Meetings

  • Named Meeting Host: A Meeting Host license is assigned to a staff member within your organization to be able to schedule/host unlimited meetings with up to 100 connections per meeting. One meeting at a time per host license. Attendees and co-presenters do NOT need a license.  Anyone can join and the meeting host can make anyone a presenter (as many as you’d like). A Meeting Host license may be reassigned from one individual to another staff member anytime. This is currently the most popular licensing model.

Adobe Connect Webinars

Webinar licenses include all of the features included in the Meeting Host license, with two additions (a) the added ability to access to create custom attendee registration landing pages so that attendees can self-register, receive confirmation email and reminders view a demo video (b) Webinar licenses can scale higher than 100 attendees per meeting.

  • Named Webinar Manager (NWM): A NWM license is assigned to a staff member within your organization to be able to schedule/host unlimited Webinars with up to 100, 500, or 1,000 connections per Webinar. One webinar at a time per named webinar manager.  A Named Webinar Manager license may be reassigned from one individual to another staff member anytime.
  • Shared Webinar Manager (SWM) – Includes the same features as the NWM license, however, this option is geared towards organizations that have a lot of staff members that need a to be able to schedule and “host” (not attend) webinars. The SWM license is not tied to any person and allows anyone in the company to schedule and host webinars. One webinar at a time per shared webinar room license.  Available capacities are; 500, 1000 and 1500 connections per meeting.

Click here to see the top 15 unique features and differentiators that Adobe Connect offers for hosting Webinars vs. the competition.

Adobe Connect Learning

  • Live Virtual Classrooms – Named Virtual Classroom Manager (NVCM): With this licensing, a Named Virtual Classroom Manager can create and run a Virtual Classroom (which has a “live” instructor) at any given time with up to 200 attendees. The NVCM can also create Courses within the Training Module of Connect, but they will only be able to be delivered within a Virtual Classroom as synchronous (meaning live) training. The NVCM license also comes with access to the Events Management features. Event Management includes the ability to create custom attendee registration landing pages so that attendees can self-register, receive confirmation email and reminders – view a demo video.  For example, a NVCM can create a curriculum that includes several live online classes that must be attended and completed by the trainee. The trainee can enroll online and attend the classes. The NVCM can track registration and attendance, access reporting, test, grade, etc.

Click here to see the top 15 unique features and differentiators that Adobe Connect offers for hosting virtual classes vs. the competition

  • On-Demand Training – Concurrent Learner: The concurrent learner license allows trainers to deploy curriculum and/or courses online for asynchronous (on-demand or not live) training delivery.  Any enrolled students will have their results tracked via the lightweight Learning Management System (LMS) functionality that Adobe Connect offers.

To help explain how the pricing works, note that the word “concurrent” means at the same time. The concurrent learner license is NOT tied to any particular person or trainee. The concurrency portion translates to having the ability to have up to the total amount of licenses purchased accessing your online training course at any given time.   For example, if you have 1,000 enrollees and only 100 licenses, only 100 enrollees can be tracked at any given time, and the remaining enrollees will have the ability to engage in the training content and have their results tracked once the one of the enrollees have completed the training and are no longer accessing the training content.

Note: Concurrent Learner and Named Virtual Classroom Manager licensing can co-exist on any Connect deployment. If you have both, then the ability to deliver both synchronous and non-synchronous training will be available.

So there you have it.  We hope that this post was helpful with explaining all of the different Adobe Connect licensing models and terminology.

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