News Archive

Annual Virtual Conference Benchmark Report

Communique Conferencing Announced Today That the Fourth Edition of Their Industry-Leading Virtual Conference Annual Benchmark Report Has Been Released.

“Marketing and Training leaders are increasingly moving to Virtual Conferences to deliver events for geographically dispersed employees, partners, customers and prospects.” said Adelphi Kennedy, VP of Communications at Communique.” Every day, marketers and training leaders are using data to work smarter, make informed decisions, and set goals. At Communique Conferencing, we believe deeply in this practice and have dedicated a large effort to provide some of this critical data to marketers and event organizers.”

In addition to key takeaways throughout, the report shares invaluable benchmark data, including:

  • Popular days and times for events
  • Registration and attendance
  • Average number of rooms, booths and content
  • Viewer duration for virtual conferences and webcasts
  • Audience interactivity
  • Desktop vs. mobile device access

Ready to read Communique Conferencing’s Annual Benchmark Report? Download it FREE at https://www.virtualtradeshowhosting.com/virtual-conference-2019-benchmark-report.

About Communiqué Conferencing

Communique Conferencing, Inc. provides reliable virtual conference solutions to small and mid-sized businesses and the world’s leading enterprises. Our rock-solid technology is backed by superior customer support that is available on a live 24x7x365 basis. Communique Conferencing has a global reach extending to North America, South America, the United Kingdom, Ireland, France, Germany, Australia, India, Hong Kong, Singapore and Japan.

For more information on Communique’s Virtual Conference Platform go to www.virtualtradeshowhosting.com.

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Communique Conferencing Receives Committed To Deliver Software and Customer Choice Software Awards

New Awards Add to Communique’s Virtual Conference Platform Achievements

Communique Conferencing, Inc., the world leader in conferencing and virtual events, has been awarded with two prestigious awards by SoftwareSuggest the best B2B product and customer review directory.

Communique’s Virtual Conference Platform received the “Customer’s Choice Software Award” and “Committed to Deliver Software Award” among the Best Virtual Conference Software.

Virtual Conference Platform Customer Choice AwardCommunique Conferencing’s enterprise-grade, cloud-based, virtual conference platform functions as a traditional off-line trade show translating exhibit halls, booths, presentations, networking and gamification into a highly customizable 3D virtual environment.

The “Customer’s Choice Software Award” recognizes the innovative features, flexibility and customization of Communique’s virtual conference platform. The vast majority of feature enhancements come directly from customers to help them plan and execute exciting and engaging virtual conferences. The product is evaluated based on how easy it is in terms of usability and how well-designed its interface and features are to facilitate delivering virtual conferences for their employees, prospects, clients and partners.

Virtual Conference Platform Commited to Deliver AwardThe “Committed to Deliver Software” Award acknowledges Communique’s incredible customer support team and process.  Most clients have never hosted a virtual conference. Being able to leverage the Communique project management team’s 16 years experience delivering over 600,000 virtual conferences is a tremendous benefit.

Based on the review of Communique’s Virtual Conference Platform, SoftwareSuggest reported that the solution thrives to fulfill most of the requirements of companies’ events, empowering attendees to consume content and engage with others.

“It´s a real honor to receive this type of recognition. Our efforts to provide our clients with top-quality solutions for their virtual conference needs have clearly paid off, and we are proud of the fact that we have received such a valuable distinction,” said Adelphi Kennedy, VP of Communications at Communique. “Delivering best-in-class customer experience is a critical goal for us and this award is the validation of the fact that we are delivering what our enterprise clients require.”

About SoftwareSuggest

SoftwareSuggest is a business software discovery and consulting platform, which compares and selects the features as per user’s requirements. Founded by Ankit Dudhwewala, it has helped more than 109,292 business to find the best fit software for their business.

About Communiqué Conferencing

Communiqué Conferencing, Inc. provides reliable virtual conference solutions to small and mid-sized businesses and the world’s leading enterprises.Our rock-solid technology is backed by superior customer support that is available on a live 24x7x365 basis. Communiqué Conferencing has a global reach extending to North America, Mexico, South America, the United Kingdom, Ireland, France, Germany, Australia, India, Hong Kong, Singapore and Japan.

For more information on Communique’s Virtual Conference Platform go to www.virtualtradeshowhosting.com.

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SCORE Selects Communique Conferencing to Host its National Small Business Week Virtual Conference

Bethesda, MD / May 3, 2018 – As National Small Business Week kicks-off, Communique is pleased to announce support for the National Small Business Week virtual conference. Hosted by the U.S. Small Business Administration and SCORE, the virtual conference will offer small business owners the best parts of an in-person conference without the hassles of travel, at no cost to attend.

virtual conference boothThe 3-day virtual event will include live educational webinars, mentoring sessions, business resources and networking opportunities.  Attendees can participate in all the webinars, or choose the topics that are of most interest.

“As a growing business ourselves, we’re pleased to be the platform of choice for this first-ever event,” said Adelphi Kennedy, VP of Communications at Communique. “We look forward to seeing thousands of small business owners join the virtual conference to connect and learn.”

“We are proud to offer a robust three days of business education to current and hopeful entrepreneurs in honor of National Small Business Week,” said SCORE CEO Ken Yancey. ”

Attendance is free, and the conference is accessible on any computer or mobile device, offering small business owners the flexibility to attend from anywhere during the 3-day virtual conference. Twelve live webinars will cover a variety of topics pertinent to current and prospective small business owners. These webinars will be recorded and the virtual environment will be archived for future access by registered attendees.

About Communiqué Conferencing

Communiqué Conferencing, Inc. provides reliable virtual conference solutions to small and mid-sized businesses and the world’s leading enterprises.Our rock-solid technology is backed by superior customer support that is available on a live 24x7x365 basis. Communiqué Conferencing has a global reach extending to Canada, Mexico, South America, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan.

For more information on Communique’s Virtual Trade Conference Platform go to www.virtualtradeshowhosting.com.

 

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Communique Announces 508 Compliance for Virtual Trade Shows

New Feature Enable One-Click 508 Compliant Accessibility Page for Virtual Events

508 complianceCommunique Conferencing, Inc., the world leader in conferencing and virtual events, today announced new functionality that enables a 508-compliant version of any virtual event or virtual environment. With one-click in the platform control panel, online event hosts can provide their attendees with an accessibility page that includes relevant event content and materials.

The new platform functionality presents a straightforward menu with links and titles that are recognized by screen assistive technologies like screen readers, which allow blind and visually impaired users to read the on-screen content. Almost all content within a virtual event can be included on the accessibility page, such as keynote webcast sessions, sponsor or partner booths and associated documents and resources.

“508 compliance is a first for virtual conference platforms,” said Adelphi Kennedy, VP of Communications at Communique. “We think this is an important investment in virtual conference platform, and we are pleased to support our clients in producing 508-compliant events.”

About Communiqué Conferencing

Communiqué Conferencing, Inc. provides reliable virtual conference solutions to small and mid-sized businesses and the world’s leading enterprises. Communiqué offers the widest selection of audio, web and virtual conference technologies available to match a broad range of remote meeting needs. Our rock-solid technology is backed by superior customer support that is available on a live 24x7x365 basis. Communiqué Conferencing has a global reach extending to Canada, Mexico, South America, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan.

For more information on Communique’s Virtual Trade Conference Platform go to www.virtualtradeshowhosting.com.

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Communique Conferencing Named Best Conferencing Services Provider

Best Conference Call ServiceBethesda, MD — July 17, 2017 — Communique Conferencing, Inc., the world leader in conferencing and virtual events, has scooped two 2017 Telecoms Awards from TMT News.The company was named Best Conferencing Services Provider – Mid-Atlantic and received the TMT Excellence Award for Client Services.

With conferencing fast becoming vital to the operation of every organization, the 2017 Telecoms Awards aims to recognize and reward those who have achieved the highest marks for reliability and outstanding customer service. Winners were chosen through a combination of votes gathered from the publication’s network of respected industry experts and its own rigorous in-house research. Nominees were assessed on factors including customer service, annual performance, commitment to innovation and market competition.

Communique Conferencing was recognized for its business class conference call service, which is boasts a 99.9% platform availability and is backed by unparalleled customer service. The award further validates the company’s position as a leader in the virtual conference industry. Communique Conferencing now serves more than 33,000 customers worldwide.

“We are delighted to have been awarded twice in the TMT News 2017 Telecoms Awards”, comments Adelphi Kennedy, VP of Communications at Communique. “Our conferencing and virtual conference platform is attracting some of the world’s leading businesses as we continue to drive innovation that is transforming the way they connect with their customers,  prospects, partners and employees”.

About Communiqué Conferencing

Communiqué Conferencing, Inc. provides reliable conferencing and virtual conference solutions to small and mid-sized businesses and the world’s leading enterprises. Communiqué offers the widest selection of audio, web and virtual conference technologies available to match a broad range of remote meeting needs. Our rock-solid technology is backed by superior customer support that is available on a live 24x7x365 basis. Communiqué Conferencing has a global reach extending to Canada, Mexico, South America, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit https://www.communiqueconferencing.com.

 

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Communique Conferencing Adds LMS Features to its Virtual Conference Platform

Virtual Learning EnvironmentBethesda, MD — June 06, 2017 — Communique Conferencing, Inc., the world leader in conferencing and virtual events , today announced the addition of Learning Management System (LMS) functionality for its award winning virtual conference platform.

As e-learning continues to grow in popularity, more organizations are looking for ways to increase learner engagement while still tracking learner progress. Many learning management systems (LMS) are effective at tracking learner progress but often lack visual appeal, with few opportunities for collaboration to engage learners. Implementation of an LMS can also be cumbersome and costly.

The  feature set for learning management will enable customers to add powerful e-learning into any virtual environment.  Key elements of the feature set include:

  • Course content easily accessed and organized by topic
  • Define specific learning paths and assign permission based access to courses
  • Multiple content types, including live or on-demand webinars, videos, documents, quizzes, polls and more
  • Gamification: Offer prizes or incentives for activities with a live leaderboard
  • Visual notifications regarding course enrollment, prerequisites and course progress
  • Custom assessments and course evaluations
  • Real-time reporting to track all learner activity

In addition to the above, customers will have access to the full feature set of the Communique Virtual Conference platform, including 1:1 & small group chat, public and moderated discussions, integrated social media and gamification, along within an engaging and intuitive virtual environment.  Enterprise organizations will also appreciate the flexibility of permission-based access, security for internal content and virtually unlimited scale.

For more information regarding Communique’s Virtual Conference Platform go to www.virtualtradeshowhosting.com.

About Communiqué Conferencing

Communiqué Conferencing, Inc. provides reliable conferencing and virtual conference solutions to small and mid-sized businesses and the world’s leading enterprises. Communiqué offers the widest selection of audio, web and virtual conference technologies available to match a broad range of remote meeting needs. Our rock-solid technology is backed by superior customer support that is available on a live 24x7x365 basis. Communiqué Conferencing has a global reach extending to Canada, Mexico, South America, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit https://www.communiqueconferencing.com.

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Northwell Health Selects Communique for Virtual Job Fair Platform

Communique Virtual Job Fair platform offers superior user experience and audience engagement capabilities.

Reston, VA – June 1, 2017

Communique Conferencing, Inc.,, the leading provider of conferencing and virtual event solutions, today announced that Northwell Health, will host its Virtual Career Fair, powered by Communique.  The Virtual Technology Career Fair will connect job seekers with recruiters throughout Northwell Health—all looking to hire various IT positions.

The easy-to-use virtual career fair platform allows applicants to visit interactive recruiting booths staffed by hiring representatives from Northwell.  Applicants will also be able to review company information, see all their open positions, share resumes and even chat live directly with recruiters – all from the comfort of home, campus or office.  The virtual career fair is accessible from all mobile devices.

“Our virtual fair gives job applicants more flexibility to interview for an IT career with Northwell,” said John Bosco, senior vice president and chief information officer at Northwell Health. “Furthermore, our virtual job fair gives us the opportunity to interview a wider pool of the best and brightest talent.”

Northwell Health selected the Communique Conferencing platform for its features, reliability, and scalability. Northwell also leveraged Communique for outstanding project management and implementation support.

About Communiqué Conferencing

Communiqué Conferencing, Inc. provides reliable conferencing and virtual conference solutions to small and mid-sized businesses and the world’s leading enterprises. Communiqué offers the widest selection of audio, web and virtual conference technologies available to match a broad range of remote meeting needs. Our rock-solid technology is backed by superior customer support that is available on a live 24x7x365 basis. Communiqué Conferencing has a global reach extending to Canada, Mexico, South America, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit https://www.communiqueconferencing.com.

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Communique Conferencing Launches Reliable Conference Call Service With Dolby Voice

Communique and Dolby Partner to Deliver Stunningly Clear Audio Quality

Bethesda, MD – Mar. 22, 2017– Communique Conferencing, Inc. and Dolby Laboratories, Inc. announced today a partnership bringing the exceptional sound quality and clarity of Dolby Voice with the launch of Communique Reservationless Conference Call service with Dolby Voice®.

Reservationless-Plus, featuring Dolby Voice®, is transforming the way workers communicate and collaborate by adding stunning audio quality to an already robust conference call service.

“By connecting the power of Dolby Voice with our global conference call network, Communique continues to deliver on its promise to provide the best possible conferencing experience,” said Adelphi Kennedy, Director of Communications. “Audio clarity and background noise are the top audio conference call challenges. Reservationless-Plus with Dolby Voice ensures that our clients benefit from the simplicity of conference calling and best-in-class sound quality.”

Dolby Voice creates exceptionally clear and natural audio for conferencing. By employing the most advanced noise suppression technology and delivering sounds from distinct virtual locations Dolby Voice enhances the understanding and conversation flow while preventing distracting background noise on calls,” said Andrew Border, vice president, Dolby Communications Group. The benefits include:

  • Stunning audio sound quality
  • Crystal Clear and Life-Like: Conversations come through clearly on every call with richness and nuance thanks to end-to-end HD audio with Dolby Voice. Spatial voice separation makes it easier to know who is speaking by presenting each person’s voice from a distinct virtual location.
  • Superior Noise Reduction: Dolby noise reduction makes conversations distraction-free by suppressing unwanted ambient sounds such as street noise.

Whether on a conference call or in a web or video conference, audio quality is essential to having a successful meeting. According to a recent study by Wainhouse Research, 82 percent of organizations identify one or more problems with conferencing audio. The most common are background noise (51 percent), audio clarity (44 percent), and an inability to understand the conversation when more than one person speaks (29 percent).

Communique’s collaboration with Dolby enhances its existing conference call solutions by transforming the meeting experience with heightened audio quality contributing to more natural conversation flow and increased productivity. Even mobile participants, who in the past often injected distracting noise, can now hear more clearly and more easily participate in conversations.

“Dolby Voice represents the standard in high fidelity conference calls for the enterprise. After years of compromised call quality from mobile phones and questionable fixed circuit connections, users are demanding a better service,” said Marc Beattie, senior analyst and partner, Wainhouse Research. “Communique addresses this requirement with Dolby Voice integrated into Reservationless-Plus audio conference call services.”

Reservationless-Plus with Dolby Voice will be available initially to customers in North America. The company plans to extend the offering to EMEA and APAC regions later this year. For more information, visit https://www.communiqueconferencing.com/reservationless-conferencing.asp.

About Communiqué Conferencing

Communiqué Conferencing, Inc. provides reliable conferencing and virtual conference solutions to small and mid-sized businesses and the world’s leading enterprises. Communiqué offers the widest selection of audio, web and virtual conference technologies available to match a broad range of remote meeting needs. Our rock-solid technology is backed by superior customer support that is available on a live 24x7x365 basis. Communiqué Conferencing has a global reach extending to Canada, United Kingdom, Ireland, France, Germany, Australia, Singapore and Japan.

About Dolby Laboratories:
Dolby Laboratories (NYSE:DLB) creates audio, video, and voice technologies that transform entertainment and communications in mobile devices, at the cinema, at home, and at work. For more than 50 years, sight and sound experiences have become more vibrant, clear, and powerful in Dolby. For more information, please visit www.dolby.com.

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Communique Conferencing Announces the Opening of Singapore Office

Communique Singapore OfficeBethesda, MD — February 3, 2017— Communique Conferencing, Inc, the global leader in conferencing and virtual events, announced today that it has launched a new office in Singapore, as a major first step to growing its presence in Asia Pacific marketplace. Based in the vibrant city state of Singapore, Communique’s new office will service pre-sales and post-sales support for Singapore conference call services.

“The opening of the Singapore office is another exciting part of Communique’s expansion” says Adelphi Kennedy, Director of Communications. “Not only can we now fully support our fast growing market in Asia, we can now also offer support across all time zones”. Communique is committed to working closely with partners to develop business, deliver world class services and provide first class customer support. Singapore adds to Communique’s global presence with the US, Canada, UK, Ireland and Australia, as well as distribution partners in continental Europe.

About Communiqué Conferencing

Communiqué Conferencing, Inc. provides reliable conferencing and virtual conference solutions to small and mid-sized businesses and the world’s leading enterprises. Communiqué offers the widest selection of audio, web and virtual conference technologies available to match a broad range of remote meeting needs. Our rock-solid technology is backed by superior customer support that is available on a live 24x7x365 basis. Communiqué Conferencing has a global reach extending to Canada, United Kingdom, Ireland, France, Germany, Australia, India,  Singapore and Japan.

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Skype for Business Video Integration

Video Conference Gateway – Bridging the Islands of Video

Skype for Business Room VideoIn today’s world, business users are joining meetings from different devices and distant locations, and turning to a variety of solutions when it comes to audio, web and video conferencing capabilities

Given that much of the video conference market is still legacy-based, Communique adds value by helping customers retain their existing infrastructure along with integrating IP-based elements to bring them into the digital age. While this isn’t the bleeding edge, it’s leading edge for these customers, especially when it comes to addressing a major pain point, namely not stranding legacy assets as they migrate to IP.

That’s exactly what Communique has launched a new offering – Video Conference Gateway.  As with all things cloud-based, VMG is offered “as a service”, making it easy to deploy for overtaxed IT managers who are up against some serious limitations when it comes to leveraging video. Today’s IP-based video solutions are the polar opposite from legacy video in terms of being easy to use, flexible and economical, but are incompatible with each other, with the result often being islands of video that cannot be bridged.

Here’s the crux of the problem: most legacy video conferencing systems are based on SIP or H.323 endpoints. These systems are typically room-based, and while they deliver a quality experience, they can only connect with similar endpoints. Video conferencing has since evolved on several fronts, especially in terms of supporting conferencing on PCs and mobile devices. Aside from the fact that these endpoints cannot interwork with legacy systems, they’re being video-enabled in other ways. In most cases, they are following the path of least resistance, namely Skype for Business.

Most businesses use Microsoft Office, and as Office 365 gains traction, it’s becoming the hub for everyday communications. For this reason, it’s no surprise that Skype for Business is one of the leading UC solutions, and with video being a native application, it’s only natural for employees to embrace it.

While this makes life easier for employees when collaborating with video via their personal endpoints, room-based legacy systems can only be integrated by using a third party MCU – multipoint control unit. This adds cost and complexity, especially when the MCU is hosted offsite.

The net result is an either/or situation, where employees can use Skype for Business or legacy systems for video, but not together. This is far from ideal, especially when disparate teams need to collaborate whereby some are in the office with an available meeting room, and others are scattered across various remote locations.

This is the problem set Communique has addressed with VCG. Aside from supporting Skype, H.323 and SIP endpoints, VMG also supports WebRTC, enabling a seamless video experience across pretty much any peer-to-peer requirement.

Businesses can now have a seamless experience across all endpoints, with HD quality and fully-featured collaboration tools. This means that no plug-ins are needed, onboarding is fast, and employees can work with familiar Office applications and leverage video in ways they couldn’t before.

Skype for Business Video Conference Gateway

With Office 365 now being the home base for video, Outlook integration makes scheduling meetings easy regardless of where employees are logging in from. Another ease of use example is the ability to add H.323 or SIP addresses for video endpoints to the SfB contact directory. Once added, a desktop user can simply click on one of these addresses to bring a group sitting in a video conferencing room into a SfB collaboration session. These ease of use factors are quite important when it comes to broadening the adoption of video.

All told, VCG covers a lot of bases by bridging these islands of video. The benefits for employees are clear, and as video becomes easier to use – any place, any time, etc. – its adoption will grow. IT also benefits by virtue of having a practical solution to a problem that’s been around for a long time. They will also like having fewer integration challenges and systems to manage, and less need to train people on using legacy technology.

Finally, management benefits because they don’t have to worry as much about having stranded assets that are underutilized as times change. The greater their sunk costs in legacy video, the more sense it makes to use a solution like VCG to bridge these systems to where the action is really happening, namely Skype for Business.

For more information go to https://www.communiqueconferencing.com/skype-for-business-video-conference-integration-gateway.asp.

 

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