Privacy Policy

Communiqué Conferencing Privacy Policy

Updated May 23, 2018: Your privacy is an important factor Communique considers in the development of each of our products and services. This Privacy Statement explains generally how we receive personal information about you, and what we do with that personal information once we have it.

What do we mean by “personal information?”
For us, “personal information” means information which identifies you or allows us to contact you, like your name or email address.

How do we learn personal information about you?
We learn personal information about you when:

  • you give it to us directly (e.g., when you choose to contact us, or make a request for information);
  • we collect it automatically through our products and services (e.g., through your use of Communique services);
  • someone else tells us personal information about you (e.g., our client provides us your personal information in order for us to perform services for them); or
  • when we try to understand more about you based on personal information you’ve given to us (e.g., when we use your IP address to customize language for some of our services).

What do we do with your personal information once we have it?
When you give us personal information, we will use it in the ways for which you’ve given us permission, or ways in which our clients who provided us the personal information instruct. Generally, we use your personal information to help us provide and improve our products and services for you and our clients with which you have a business relationship. We may also use the personal information you provide to contact you regarding additional or new services and features offered by Communique, or important information regarding Communique.

If you are completing a sales contact form on our website, we use the personal information collected from you in order to respond to your inquiry. Such personal information that we collect is not used for any other purpose and is NOT shared. We do NOT partner with or have special relationships with ANY ad server or marketing companies.

If you have provided personal information to our client, their privacy statement will also apply. You should familiarize yourself with their statement.

When do we share your personal information with others?

  • When we have asked and received your permission to share it.
  • When we’re required to provide it to our client from whom we received your personal information, or with whom you have a business relationship.
  • For processing or providing products and services to you, but only if those entities receiving your personal information are contractually obligated to handle the data in ways approved by Communique.
  • We sometimes provide personal information to our business partners to make our products and services better, but when we do so, we will remove your personal information and try to disclose it in a way that minimizes the risk of you being re-identified.
  • We follow the law whenever we receive requests about you from a government entity, or related to a lawsuit. We’ll notify you or our client from whom we received your personal information when we’re asked to hand over your personal information in this way unless we’re legally prohibited from doing so. When we receive requests like this, we’ll only release your personal information if we have a good faith belief the law requires us to do so. Nothing in this Statement is intended to limit any legal defenses or objections you may have to a third party’s request to disclose your personal information.
  • We share your personal information if we have a good faith belief it is reasonably necessary to protect the rights, property or safety of you, our other users, Communique or the public.
  • If our organizational structure or status changes (e.g., if we undergo a restructuring, are acquired, or go bankrupt), we may pass your personal information to a successor or affiliate.

How do we store and protect your personal information?
We are committed to protecting your personal information once we have it. We implement physical, administrative and technical security measures. If, despite these efforts, we learn of a security breach involving your personal information, when required by law, we’ll notify you or our client so appropriate protective steps can be taken. Communique is not responsible for unauthorized access to such personal information by hackers or others that obtain access through illegal measures in the absence of negligence on the part of Communique.

What else should I know?
We’re a global organization and our information systems are in several countries around the world. We also use service providers whose information systems may also be in various countries. This means your personal information might end up in one of those information systems in another country, and that country may have a different level of data protection regulation than yours. By giving us personal information, you consent to this kind of transfer of your personal information. No matter what country your personal information is in, we comply with applicable law and will also abide by the commitments we make in this Privacy Statement.

If you are under 13, we don’t want your personal information, and you must not provide it to us. If you are a parent and believe your child who is under 13 has provided us with personal information, please contact us to have your child’s information removed.

You may have access to other sites through the Communique websites. These sites may have different security practices and you should familiarize yourself with those practices.

How do you use cookies?
We use cookies to provide you with better service. Cookies are pieces of information a website transfers to your computer’s hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences for a particular site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the websites or services if you do so.

How do you handle my “Do Not Track” browser settings?
Communique does not track the non-Communique website activity of any internet user with Do Not Track browser settings engaged.

What if we change this Privacy Statement or any of our privacy notices?
We may need to change this Statement and our notices. The updates will be posted online. If the changes are substantive, we will announce the update through Communique’s websites. Your continued use of the product or service after the effective date of such changes constitutes your acceptance of such changes. To make your review more convenient, we will post an effective date at the top of the page.

Contact Communique
If you want to make a correction to your personal information, or you have any questions about our privacy statement, please contact:

Communique Conferencing
Attn: Data Privacy
8120 Woodmont Ave., Suite 410
Bethesda, MD 20854

Or, you may email us at