|
Cisco
WebEx Meeting Center |
Cisco
WebEx Training Center |
Cisco
WebEx Event Center |
Cisco
WebEx Support Center |
| Price
(per meeting organizer) |
Starting
at $59/month |
Request
a Quote |
Request
a Quote |
Request
a Quote |
| Service
Description |
Meet
online to present information, share applications, and collaborate
on projects with customers and coworkers worldwide. |
Deliver
engaging, effective, and interactive instructor-led training
to employees, customers, and partners in virtual online classrooms. |
Host
large-scale online events and web seminars to generate leads
and train employees, customers, and partners. |
Provide
instant desktop support worldwide. Enable your support staff
to diagnose and fix problems in real-time, remotely, from
their PCs. |
| Usage
Scenarios |
- Collaborative
internal and external online meetings
- Product
demos
- Sales
presentations
|
- Employee
training
- Partner
training
- Customer
training
|
- Web
seminars
- Marketing
events and conferences
- Product
launches
- Employee
communications
|
- IT
support using the Internet
- Customer
support through the Internet
|
| Meeting
capacity (maximum number of attendees) |
25
or 200 attendee capacity |
30,
50, 100, 200, 1,000 attendee capacity
|
100,
500, 1,000 attendee capacity
|
10
or fewer per remote support session |
| Information
Sharing |
Cisco
WebEx Meeting Center |
Cisco
WebEx Training Center |
Cisco
WebEx Event Center |
Cisco
WebEx Support Center |
| Share
entire desktop, software applications, web browser |
Yes |
Yes |
Yes |
Desktop
and application sharing only |
| Whiteboard,
presentation and document sharing |
Yes |
Yes |
Yes |
N/A |
| Play
Flash, streaming audio/video, WebEx recordings (Windows and
Mac) |
Yes |
Yes |
Yes |
N/A |
| Annotation
tools/drawing in sharing mode |
Yes |
Yes |
Yes |
Yes |
| Text
Chat and Q&A (managed and moderated) |
Text
Chat |
Yes |
Yes |
Text
Chat |
| Transfer
files |
Yes |
Yes |
Yes,
Upon Request |
Basic
and advanced file transfer |
| Publish
event and course materials |
|
Yes |
Yes |
|
| Audio
and Video |
Cisco
WebEx Meeting Center |
Cisco
WebEx Training Center |
Cisco
WebEx Event Center |
Cisco
WebEx Support Center |
| Audio |
Phone
conference, computer audio (VoiP) or both |
Phone
conference, computer audio (VoiP) or both |
Phone
conference, computer audio (VoiP) or both |
Phone
conference, computer audio (VoiP) or both |
| Video |
- Single-point
and multi-point webcam sharing (up to 6)
- Play
prerecorded video clip
|
- Single-point
and multi-point webcam sharing (up to 6)
- Play
prerecorded video clip
|
- Single-point
and multi-point webcam sharing (up to 5)
- Play
prerecorded video clip
|
Single-point
only |
| Meeting
Features |
Cisco
WebEx Meeting Center |
Cisco
WebEx Training Center |
Cisco
WebEx Event Center |
Cisco
WebEx Support Center |
| Attention
indicator |
|
Yes |
Yes |
|
| Polling:
instant and planned |
Instant
only |
Yes |
Yes |
|
| Program/e-mail
campaign management, post event surveys |
|
|
Yes |
|
| Lead
source tracking and enrollment scoring |
|
|
Yes |
|
| Email
management (automated invitations, reminders and tracking) |
|
Text
only |
Full-featured
with text or HTML emails |
|
| Online
attendee registration & reporting |
Yes |
Yes,
Advanced |
Yes,
Advanced |
|
| Private
Pre-Event Speaker Preparation Room |
|
|
Yes |
|
| Post-Event
Destination URL |
|
|
Yes |
|
| Testing
and instant grading, and instructor scoring |
|
Yes |
|
|
| Breakout
sessions and hands-on labs |
|
Yes |
|
|
| Permissions-based
remote desktop/mouse control |
Yes |
Yes |
|
Yes |
| One-click
remote system hardware and software information |
|
|
|
Yes |
| Meeting
attendee Reports |
Yes |
Yes |
Yes |
Yes |
| Connection
Options |
Cisco
WebEx Meeting Center |
Cisco
WebEx Training Center |
Cisco
WebEx Event Center |
Cisco
WebEx Support Center |
| Operating
system support (Windows, Mac, Linux, Solaris) |
Yes,
plus Unix |
Yes |
Yes |
Yes |
| Start
meeting from within any Windows application, desktop or Internet
browser |
Yes |
Yes |
Yes |
Yes |
| Join
and attend from 3G mobile device |
Yes |
|
|
|
| Integrated
eCommerce (pay to attend) |
|
Yes |
Requires
Implementation Services |
Requires
Implementation Services |
| Inbound
support request |
|
|
|
Click-to-Connect,
WebEx WebACD |
| Remote
reboot and connect |
|
|
|
Yes |
| Logon
as administrator and remote printing |
|
|
|
Yes |
| Other
Tools and Options |
Cisco
WebEx Meeting Center |
Cisco
WebEx Training Center |
Cisco
WebEx Event Center |
Cisco
WebEx Support Center |
| Recording,
editing, playback |
Yes,
hosted online or save to your PC |
Yes,
hosted online or save to your PC |
Yes,
hosted online or save to your PC |
Yes,
hosted online or save to your PC |
| Microsoft®
Outlook® and Lotus® Notes Integration |
Yes |
Yes |
Yes |
Yes |
| Hands-On
Lab for Remote Training - Access to remote PCs for hands-on
learning |
|
Yes |
|
|
| Localization
(French, German, Italian, Japanese, Portuguese, Simple and
Traditional Chinese, Spanish) |
Yes,
plus Korean and Swedish |
Yes,
plus Korean |
Yes |
Yes,
plus Korean |
United
States [change]
