Operator assisted conference calls are typically larger audio conferencing events managed by a live operator. Also known as moderated audio conferencing, this conference call service comes with improved call management for larger-sized calls with enhanced controls.
Here are top reasons you should be using an operator-assisted conference call service:
- Participant reporting: Since participants are greeted by a live operator, they can capture the names and any other requested information from the callers for reporting purposes. The only information captured from a reservationless conference call service is the caller ID (phone number).
- Streamline Q&A on larger-sized calls: With an operator assisted conference call, participants press *1 on their telephone keypad to be added to the question queue. The operator unmutes each individual callers phone to allow for questions with no interruptions or background noise.
- Added security: An approved participant list can be provided prior to the call start time. The operators validate each caller against the list to ensure that there are no unwanted callers joined.
- Extra meeting management:
Operator-assisted conferencing helps you streamline and manage your call without a hitch. It’s like having a personal assistant supporting you when you most need it.